The key question is, when will an individual be open to sharing or receiving tacit knowledge? (This ties into a previous blog : The tacit knowledge predicament)
In the publication from R. Pieper from the year 2000. Yes, 24 years ago, he mentions "e-MENTALITY".
Translated from Dutch :
"The relationship network is based on the elements
of trust, flexibility, and openness. Together, they form the e-Mentality. Those
who possess it in abundance will fully enjoy the information society."
[2]
Now that you have read the above quote, it feels as if you already knew this but had not really thought about it. Pieper also mentions time as a factor for knowledge sharing between individuals.
In conclusion:
Information technology, such as Document Management Systems, shared repositories, wikis, LLMs, etc., is a source of information and does support tacit knowledge sharing to an extent. Before complete knowledge sharing can happen, trust, flexibility, openness, and time are required between individuals. Knowledge Management begins with People.
Question:
Would you say the KM community fosters open knowledge sharing, or does it tend to operate in silos?
Please add your comment in the LinkedIn post.
[1] Trust and tacit knowledge sharing and use
Holste, J Scott; Fields, Dail. Journal of Knowledge Management; Kempston Vol. 14, Iss. 1, (2010): 135
[2] e-Wereld: de ingredienten van de netwerkmaatschappij
R. Pieper
Original language Dutch
Place of Publication Amsterdam
Publisher Kopperlith & Co.
Number of pages 60
ISBN (Print) 90-254-1130-4
Publication status Published - 20 Feb 2000